Conditions générales de vente

1. General Information

These Sales Terms & Conditions apply to all purchases made through our online store. By placing an order, you confirm that you have read and accepted these terms.

We reserve the right to update these terms when necessary. The version applicable to your order is the version in effect at the time of purchase.

2. Products

We make every effort to provide accurate product descriptions, images, specifications, and pricing. However, slight variations in color, appearance, or packaging may occur depending on your device, screen settings, or manufacturer updates.

3. Prices & Payment

All product prices are displayed on our website and may be changed at any time without prior notice.

The total amount payable, including any applicable shipping fees and taxes, will be displayed before you complete your order.

Payment must be successfully completed before an order can be processed.

4. Order Confirmation

After placing an order, you will receive an order confirmation by email containing the relevant order details.

We reserve the right to refuse or cancel an order in cases such as pricing errors, suspected fraudulent activity, product availability issues, or incorrect customer information.

5. Shipping & Delivery

Orders are prepared and shipped according to the delivery information provided on our website.

Estimated delivery times may vary depending on the destination, carrier, customs procedures, and other circumstances beyond our control.

For more information, please refer to our Shipping Policy.

6. Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Customers must follow the applicable return conditions and instructions before sending an item back.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and relevant details. Where appropriate, we may request photographs or other information to assess the issue.

8. Customer Information

Customers are responsible for providing accurate and complete billing and shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

9. Limitation of Liability

To the extent permitted by applicable law, we shall not be responsible for indirect losses, delays, or circumstances beyond our reasonable control.

Nothing in these terms limits any consumer rights that cannot legally be excluded or restricted.

10. Privacy

Personal information provided during the ordering process is handled in accordance with our Privacy Policy.

11. Contact

If you have questions regarding these Sales Terms & Conditions, please contact us through our Contact page or using the customer service details provided on our website.